Refund policy

Refund Policy---100% Satisfaction Guarantee!

We are proud of all of our products and offer a 100% satisfaction guarantee. If you are not satisfied with any of our products, you can request a refund, but we may ask that you return the item at your expense so that we can inspect it. We want to make sure any problems with our products can be corrected. We want happy customers.

----

Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@luffagardens.co

Shipping
To return your product, you should mail your product to: 22503 E Kings Canyon Rd Reedley California US 93654

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

----